Wrong contact name showing up

When I hold down on the iMessage app, choices come up to text other people. The problem is that it says their old contact names and not their current contact names. Please help me resolve this problem.

iPhone XR, iOS 13

Posted on Aug 31, 2020 2:25 PM

Reply
Question marked as Top-ranking reply

Posted on Sep 1, 2020 10:10 AM

Hi anika212,


Thanks for your post! We understand that when you force press on Messages, the wrong contact names appear. Do those contacts have more than one entry in Contacts? If so, delete the old contacts.


Manage and delete contacts on your iPhone, iPad, or iPod touch


If the issue persists, try following the troubleshooting steps listed in the article below.


If an app unexpectedly quits, stops responding, or won’t open


Let us know what you find out!


Take care!

3 replies
Question marked as Top-ranking reply

Sep 1, 2020 10:10 AM in response to anika212

Hi anika212,


Thanks for your post! We understand that when you force press on Messages, the wrong contact names appear. Do those contacts have more than one entry in Contacts? If so, delete the old contacts.


Manage and delete contacts on your iPhone, iPad, or iPod touch


If the issue persists, try following the troubleshooting steps listed in the article below.


If an app unexpectedly quits, stops responding, or won’t open


Let us know what you find out!


Take care!

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Wrong contact name showing up

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