You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Besty1988 Author

Level 1

4 points

Not received refund

i did not receive my refund of £48.99 for a years supply of VPN which I don’t need, how can I resolve this?

Posted on Jun 2, 2021 5:06 AM

Top-ranking reply

Androish

Level 8

39,487 points

Posted on Jun 2, 2021 6:03 AM

See this:

How long refunds from the App Store or other Apple services take - Apple Support

When will I get the money back?

If your refund is approved, the funds are applied to the same payment method that you used to buy the item. Here's how long it takes for a refund to appear on your account or statement:

Store credit – It might take up to 48 hours to see the refund in your Apple ID balance.

Mobile phone billing – It might take up to 60 days for the statement to show the refund. Processing time might be affected by your carrier. You can contact your carrier for an update.

All other payment methods – It might take up to 30 days for the statement to show the refund. If you don't see the refund after 30 days, contact your financial institution.

Good luck!

View in context

Not received refund

Similar questions