You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

My touch screen won’t work

My iPad touch screen won’t work. It doesn’t recognize my finger print and won’t let me type my passcode. It won’t even let me turn off the power. What can I do?

iPad Mini 5, iPadOS 14

Posted on Jul 24, 2021 5:25 PM

Reply
Question marked as Top-ranking reply

Posted on Jul 24, 2021 9:34 PM

For older iPad models with a Home button, do a hard reset of your iPad by holding down both the Home and sleep/wake/power button simultaneously until your iPad goes to black and restarts with Apple logo, then release the buttons.


See if that helps, or not.



Best of Luck to You!


1 reply

My touch screen won’t work

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.