You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Why keep show the msg : the apple id cannot be used to unlock this iphone

Apple id cannot use after restore.. Keep showing the apple id cannot be used to unlock this iphone

iPhone 7 Plus, iOS 14

Posted on Aug 26, 2021 5:13 PM

Reply
Question marked as Top-ranking reply

Posted on Aug 26, 2021 6:34 PM

That means the Apple ID you are trying to use is not the one that was used to lock the iPhone.


See https://support.apple.com/en-us/HT201365


1 reply

Why keep show the msg : the apple id cannot be used to unlock this iphone

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.