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My MacBook Pro storage is 250 GB but iCloud partition is 334 GB

On my MBP (Early 2013, 10.12.6 Sierra) my storage is 250 GB, but the iCloud partition is 334 GB! How does that work? Supposedly I have 115 GB available on the drive.


Also, the support person I talked to at Apple said I should update the OS to Catalina, but I have not found a way to do this.


Occasionally the computer has simply shut down without warning, which is puzzling. It starts up again as if nothing has happened. Strange!


Any comments or suggestions are welcomed! Thanks!


[Re-Titled by Moderator]

MacBook Pro 15″, macOS 10.12

Posted on Apr 23, 2022 11:04 AM

Reply
2 replies

Apr 23, 2022 1:44 PM in response to Gordon Hume

We should maybe find out why t shuts down before you upgrade.


First off, do you have a good complete Backup?


See if you Mac qualifies for higher than 10.12...


macOS High Sierra - Technical Specifications


General Requirements

  • OS X 10.8 or later
  • 2GB of memory
  • 14.3GB of available storage to perform upgrade*
  • Some features require an Apple ID; terms apply.
  • Some features require a compatible Internet service provider; fees may apply.

Mac Hardware Requirements

For details about your Mac model, click the Apple icon at the top left of your screen, choose About This Mac. These Mac models are compatible with macOS High Sierra:

  • MacBook (Late 2009 or newer)
  • MacBook Pro (Mid 2010 or newer)
  • MacBook Air (Late 2010 or newer)
  • Mac mini (Mid 2010 or newer)
  • iMac (Late 2009 or newer)
  • Mac Pro (Mid 2010 or newer)
  • Don't use FireFox for these links…

macOS High Sierra - Technical Specifications

https://itunes.apple.com/app/macos-high-sierra/id1246284741?mt=1



macOS Mojave 10.14.6 - Technical Specifications


General Requirements

OS X 10.8 or later

2GB of memory

12.5GB of available storage (OS X El Capitan 10.11.5 or later)*

Some features require an Apple ID; terms apply.

Some features require a compatible Internet service provider; fees may apply.

Mac Hardware Requirements

For details about your Mac model, click the Apple icon at the top left of your screen and choose About This Mac. These Mac models are compatible with macOS Mojave:

MacBook (Early 2015 or newer)

MacBook Air (Mid 2012 or newer)

MacBook Pro (Mid 2012 or newer)

Mac mini (Late 2012 or newer)

iMac (Late 2012 or newer)

iMac Pro (2017)

Mac Pro (Late 2013; Mid 2010 and Mid 2012 models with recommended Metal-capable graphics cards)


Don't use FireFox for these links…

https://itunes.apple.com/us/app/macos-mojave/id1398502828?mt=12


MacOS Catalina 10.15.7 - Technical Specifications


General Requirements

OS X 10.9 or later

4GB of memory

12.5GB of available storage (OS X El Capitan 10.11.5 or later)*

Some features require an Apple ID; terms apply.

Some features require a compatible internet service provider; fees may apply.

Mac Hardware Requirements

For details about your Mac model, click the Apple icon at the top left of your screen and choose About This Mac. These Mac models are compatible with macOS Catalina:

MacBook (Early 2015 or newer)

MacBook Air (Mid 2012 or newer)

MacBook Pro (Mid 2012 or newer)

Mac mini (Late 2012 or newer)

iMac (Late 2012 or newer)

iMac Pro (2017)

Mac Pro (Late 2013 or newer)

How to get old versions of macOS - Apple Support

Don't use FireFox for these links…

https://apps.apple.com/gb/app/macos-catalina/id1466841314?ls=1&mt=12


How to upgrade to macOS Catalina – Apple Support


And caution on 10.15 or higher, to see which Apps will no longer work in 10.15 get Go64...


https://www.stclairsoft.com/Go64/


macOS Big Sur - Technical Specifications


General Requirements

OS X 10.9 or later

4GB of memory

35.5GB available storage on macOS Sierra or later*

Some features require an Apple ID; terms apply.

Some features require a compatible internet service provider; fees may apply.

Mac Hardware Requirements

For details about your Mac model, click the Apple icon at the top left of your screen and choose About This Mac. These Mac models are compatible with macOS Big Sur:

MacBook (2015 or later)

MacBook Air (2013 or later)

MacBook Pro (Late 2013 or later)

Mac mini (2014 or later)

iMac (2014 or later)

iMac Pro (2017 or later)

Mac Pro (2013 or later)

Learn about compatibility and how to identify your specific Mac model

Don't use FireFox or WaterFox for this link. it'll mess it up...

https://apps.apple.com/us/app/macos-big-sur/id1526878132?ls=1&mt=12


And caution on 10.15 or higher, to see which Apps will no longer work in 10.15 get Go64...


https://www.stclairsoft.com/Go64/


Monterey…

https://apps.apple.com/us/app/macos-monterey/id1576738294

macOS Monterey on the App Store (apple.com)

https://apps.apple.com/us/app/macos-monterey/id1576738294?mt=12


My MacBook Pro storage is 250 GB but iCloud partition is 334 GB

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