You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Update

I started the iOS 16 update last night on my iPhone. It has been processing all night long and it’s still not finished. I cannot do anything with my phone any suggestions

iPhone XS Max, iOS 15

Posted on Oct 20, 2022 3:36 AM

Top-ranking reply

LD150

Level 10

91,323 points

Posted on Oct 20, 2022 4:16 AM

It depends at what stage it is stuck.

If it is stuck on downloading then Restart the phone and check the list below

(If it is stuck on the Apple logo then you will be taking a risk restarting it and may have to restore it. )

Then Check all of these carefully:-

· you are on a good Wi-Fi, (from 15.4 iPhone 7 up, you may be offered cellular update) and that the router is connected to the internet.

· Plenty of spare storage – 6GB at least.

· on charge with more than 20%, OR

· off charge with more than 50%

· low power mode turned off.

· Check you have no Beta profile installed. (Check Settings, General, VPN & Device Management)

· no VPN installed (Check Settings, General, VPN & Device Management)

Stuck on apple logo

see the process below

If your iPhone is stuck on the Apple logo - Apple Support

or watch this video

https://youtu.be/2CRilTPouRU?t=97

View in context

Update

Similar questions