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I have a subscription to Paramount plus but can't access it. I try to get my pw changed but never receive an email to change it

I subscribe to Paramount plus but can't access it. I try to get an email to change pw but never receive it


Posted on Jan 7, 2023 7:17 PM

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Question marked as Top-ranking reply

Posted on Jan 7, 2023 8:38 PM

Subscriptions to Paramount+ are not all the same.


  • If you subscribed in the Paramount+ app on an Apple device, then this subscription is available on any Apple device that has the Paramount+ app.
  • If you subscribed in the Apple TV app to the Paramount+ Channel, then this subscription is available on any of your devices within the Apple TV app, including supported third party devices.
  • If you subscribed with Paramount+ directly, then you can sign in to the Paramount+ app on any of your devices.

These types of subscriptions have different terms and conditions, different perks and limitations, and are not exchangeable as such. How did you subscribe?

1 reply
Question marked as Top-ranking reply

Jan 7, 2023 8:38 PM in response to DonnaETOILE

Subscriptions to Paramount+ are not all the same.


  • If you subscribed in the Paramount+ app on an Apple device, then this subscription is available on any Apple device that has the Paramount+ app.
  • If you subscribed in the Apple TV app to the Paramount+ Channel, then this subscription is available on any of your devices within the Apple TV app, including supported third party devices.
  • If you subscribed with Paramount+ directly, then you can sign in to the Paramount+ app on any of your devices.

These types of subscriptions have different terms and conditions, different perks and limitations, and are not exchangeable as such. How did you subscribe?

I have a subscription to Paramount plus but can't access it. I try to get my pw changed but never receive an email to change it

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