Audio problems with fitness app

Hello PomskyMom,

Thanks for following up with us. Let's try the steps in the article below for help with the audio cutting out.

If the sound from your wireless headphones cuts out or is distorted

If you're still having issues after trying the steps in the article above we recommend reaching out to Apple Support directly.

Get Support

Thank you for using Apple Support Communities.

Take care!

Hey PomskyMom,

Does this happen with every workout within Fitness+ or is it isolated to a single workout or workout type? Do you have any audio issues at all with any other aspect of your iPhone, or is it just when using Fitness+? The more info you can provide, the better equipped the community will be to help out.

If you hear no sound or distorted sound from your iPhone, iPad, or iPod touch speaker, here is a collection of steps you can try which might help resolve this, but you'll only need to complete them if the sound related issues occur in all apps on your iPhone.

Take care.

Hello PomskyMom,

Welcome back to Apple Support Communities!

We want to help ensure the sound issue is resolved.

Since this issue only happens during the workout, we'll need to get Apple Support involved directly to better assist you.

Please reach out to an Apple Support Advisor for further assistance: Get Support

We hope this helps.

Cheers!