Apple launches Apple Store app in India

The Apple Store app provides customers with the most personalized way to shop for Apple’s innovative lineup of products and services. Learn more >

You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

ah_9617 Author

Level 1

41 points

Screen time bug after updating to iOS 18.

As soon as I updated to iOS 18, my screen time notifications and limits started going crazy. When I checked in to the settings, it showed that my screen time was 13 hours (this would not have been possible as I was not on my phone for more than 1 hour that day). I scrolled back a few days and my screen time had also skyrocketed - anywhere from 10 hours a day to 21 hours a day. My screen time is usually no more than 3 1/2 hours a day, so this is weird.

This morning, I checked my screen time and it said I had 7 hours of screen time, even though my phone was powered off through the whole night.

(EDIT: I just want to add the things I’ve already tried to do)

Turn off and on the screen time settings
Power phone off and on
Force reset phone

How do I fix this?

iPhone 14

Posted on Sep 18, 2024 4:28 AM

Top-ranking reply

syed_1

Level 1

44 points

Posted on Sep 21, 2024 3:47 PM

same story on my 15 PM. i power off every night since it’s just a habit of mine, every day i wake up and allegedly i spend 12hrs overnight on nothing. 😂 hopefully they’ll sort it out with the next ios update.

View in context

66 replies

Sep 21, 2024 5:45 PM in response to ah_9617

pls let me know!

Oct 17, 2024 7:12 AM in response to rashmitha289

Thankfully, there is. Keep your Apple device(s) on during the night and you are good to go.

Dec 1, 2024 4:09 PM in response to DarkHorse73

So it says entertainment has the most. Chill out with the tv shows! Lol

Dec 1, 2024 4:13 PM in response to jediliz

Same, It’s bizarre how crazy this bug is.

Dec 6, 2024 9:07 AM in response to ah_9617

Just adding my voice to the crowd here. Same problem on iphone 13 Pro. Very. very. annoying 😅

Jeff Donald

Level 7

31,296 points

Dec 6, 2024 1:03 PM in response to globalnative

When I contacted Apple Support about this issue, I was told it’s a known bug and the fix will be in an upcoming update. Just ignore what you see in Screen time for a short while.

Jeff Donald

Level 7

31,296 points

Dec 6, 2024 1:49 PM in response to MachinaEx

Three months to be slightly more accurate.

Dec 6, 2024 1:58 PM in response to Jeff Donald

you're right I miscounted, still not a short while is it - it came with 18.0 and has persisted, for many. The recent .1.1 situation is not the only or primary one…

Dec 27, 2024 11:56 AM in response to college.music.man

Same thing with m2 air

willace

Level 1

14 points

Jan 5, 2025 3:12 PM in response to DarkHorse73

Kids these days - over 500 hours of screen time per day! No wonder no-one wants to work anymore. /s

Spark8

Level 1

8 points

Jan 12, 2025 7:47 AM in response to ah_9617

Still an issue.

frustrating when I was using this to track time I spend on certain tasks. It used to be accurate and made time tracking easier.

Jan 18, 2025 8:42 PM in response to ah_9617

Seems like the only way to fix this is to stop using Apple products as Apple doesn't seem to care about fixing these issues as they don't increase their profit margins. I've run into this twice in 2 weeks making the entire feature useless as it completely messes up the averages.

Jan 18, 2025 9:07 PM in response to ah_9617

Same it is also happening with me . I am using my instagram and not using whatsapp but I don’t how it is going on background without even using ( my background refresh is off and notification too). As you can see in the screenshot my total screen time is 1 hour 32 mins but whastapp is 1 hr 17 min and instagram 52 mins like what is going on i didn’t even open whtsapp still its going in background

Oct 26, 2024 1:59 AM in response to ah_9617

Hello,

Yep same issue here, I've had this issue for the past few days, originally I that it was counting the apps running in the background, but then when I woke up at 2 AM, it said I was on my phone for 2 hours, apparently on Chrome, Maps, YouTube, Messages, and others, even though I was asleep and closed all the apps. Hopefully they fix/patch this bug/glitch in a future update.

jediliz

Level 1

20 points

Oct 29, 2024 7:55 AM in response to ah_9617

I am also having this issue and I just recently updated my iPhone 15 Pro to

iOS 18. I even tried to keep my phone on Monday night (last night) and other than airplane mode to stop any notifications, the phone was basically on and it said that I used Settings for 11 hours yesterday. that does not match my battery use in hours. because of this bug, I am not going to update my iPad mini right now. I am deeply regretting updating to iOS 18 if I had known about this bug, I would not have updated my phone. I’ve only had my phone since May when I upgraded from my iPhone 8.

Screen time bug after updating to iOS 18.