My iPhone 16 Pro Max overheats while using the Camera app

A few weeks later and it’s still happening constantly, forced restarts are pretty common cause it’s the only thing bf that stops it, but a few hours later it just dies it again.. and again.. and again.

16 pro here, same issues. Debating if it’ll be fixed with a software update or if hardware is damaged and needs to be returned. I’ve had the phone for 2 weeks and today went to use the camera outdoors. Had the camera app open for ~10 mins which led to the screen dimming all the way, before saying the phone needs to cool down. My 12pro never got hot like this. I also don’t see a big advantage with the new battery.. doesn’t last nearly as long as a new phone battery should

My new apple iPhone 16 pro overheats when using camera and charging. Called apple today not a word when I told them about it overheating, Everyone should call them

Mine gets really really hot to touch. Doesn’t shut down but the camera occasionally just goes black so I shut it down and open it back up. Anyone been to have theirs looked at yet?

i bought the iPhone 16 Pro and the phone gets very hot to the touch while I’m using it! With the camera on it’s the hottest, but it still is hot with simple things like text, call, and browsing the web. Is something wrong?

Sorry, but you are wrong. I have an iPhone 16 with the same issues described here and it stops working when it gets very hot WITHOUT any message on the screen. After the temperature is back to normal I can use it for no longer than 5 minutes before it „freezes“ again and it’s very, very hot.

So please don’t downplay this.

OmidNaseri wrote:

Same here, I got mine 2 days ago and it gets hot especially when I watch video, or record video, it's so bad , not sure what to do , can't return it either 😟

For the first few days with ANY new iPhone, while you're doing things on it to test it out, it's working very hard in the background to index millions of bytes of data. That alone makes the battery work harder. Doing ANYTHING on a cell phone like watching videos, recording videos, streaming music, makes the battery work hard. And when a battery works hard, it generates heat. This is battery physics. If you are not seeing a thermometer on your phone with a message your phone needs to cool down before you can use it again, you do NOT have anything wrong.

The phone was on the charger overnight, stopped charging and had an alert that the device would continue to charge once it cooled down. I dare say that is overheating despite not shutting down.

Also, when it gets too hot apps like the camera crash, not the whole device.

YoginiNinja wrote:

The phone was on the charger overnight, stopped charging and had an alert that the device would continue to charge once it cooled down. I dare say that is overheating despite not shutting down.

Also, when it gets too hot apps like the camera crash, not the whole device.

This is COMPLETELY NORMAL and something which arrived with iOS 17. The phone with at least a 20W charger will charge to 80% rapidly, which generates heat as it should. The phone will then stop charging and display that message, letting you know it will continue charging higher when it cools down. My iPhone 15 Pro and 15 Pro Max did this. My 16 Pro and 16 Pro Max does this. This is as I suggest normal and not a cause for concern, nor proof that your iPhone is overheating.

Bobobobo57 wrote:

You’re missing the whole point

Nope, I'm not. You're missing the point. If your phone is getting so hot it could burn your hand, complaining about it on a user to user only forum will get you nothing. Take your phone to Apple.

My iPhone 16 Pro, nor 16 Pro Max EVER get so warm I fear I could be hurt by it. And THAT is the point.

For the first few days after getting and setting up a new iPhone, while you're using it, test things out, like using the cameras, streaming music, videos, etc., it's working hard in the background indexing millions of bytes of data. Give it a few days and let the phone do its normal housekeeping, before pushing it to do to other battery intensive activities.

I have had my iPhone 16 pro for over 2 months now and it still overheats doing the most simple task. I just took 2 quick photos of my dog and it instantly got hot to the touch and started lagging very bad. Is it that normal?

How do you know it’s overheating if it doesn’t shut down? Are you measuring it with a thermometer? If so, how hot is it?

Are you comparing it to your previous models? If so, did you previous models have AI, did they have faster processors that require more battery power so both the battery and processor getter warmer (or hotter if you prefer)?

Please do a forced restart of your device. Are you syncing data etc. from a previous iPhone you had backed up? If so, background tasks at the system level may be consuming considerable processor cycles/power. This is kind of a new toy syndrome. Lots is happening in the background and we want to play with all the new toys at the same time.

Force restart iPhone - Apple Support

KIKO_420 wrote:

Dear Apple,

I have been an Iphone user since the birth of its existence.

Coming from Iphone 13 Pro Max to Iphone 16 pro.

>Battery - Dies in 6 hours.

>Phone gets HOT without any background app active (OFF)

>Iphone decides to disable sounds on its own.

>Hepatic decides to work when it wants.

>Camera crashes when opened with Whatsapp, and thought that was a Whatsapp Issue, but I was wrong, as it does the same when I try to open the camera app. You can see the delays and lags on apps when opened.

>Apps become super slow as the phone is HOT till a message comes up that the phone needs to cool down.

Can apple recommend a shrink for my phone? Its very much temperamental.

Hope the update fixes this, otherwise would want a replacement as I am already on 16 cycle counts.

Please let me know what needs to be done if indeed the phone is faulty.

Thank you

🙏🏽

You are NOT writing anyone from Apple here. This is a user to user only forum, which Apple doesn't participate.

Use this link to communicate with Apple --> Feedback - iPhone - Apple