Qardio has gone bankrupt and app is missing from App Store

I just upgraded to the iPhone 16 Pro from the 15 Pro. Everything worked fine except for the Qardio app which is missing from the App Store. Thus it can't be used on the 16.

This is a real bummer as I have all 4 Qardio products. I have been using them for years and keeping historical records for health purposes. I'm seeing rumors that Qardio has gone bankrupt but haven't found any details. I've sent several messages to their support staff in recent days but have not received any replies. I do note that their online store is still selling their products as if nothing has happened. I consider this dishonest, at the very least. For the record, Amazon is also selling Qardio products. Imagine buyers' anger when they find out that the advertised app is unavailable.

This brings me to the big question: Why was the app removed from the App Store? I can't believe that Apple knows about this situation and the problems it will cause for many iPhone users like me. Maybe they would agree to put the app back up.

iPhone 16 Pro, iOS 18

Posted on Sep 21, 2024 11:03 AM

Top-ranking reply

MrsC02O7

Level 1

26 points

Posted on Sep 22, 2024 5:34 AM

It seems very unreasonable to me that the app has been removed. Even if the company has gone out of business existing customers should be able to be supported. Assume it’s Apple rather than Qardio that has taken the app down… very disappointing! Didn’t plan on having to buy new scales and BP monitor just because I upgraded my phone!

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54 replies

jylevesq

Level 1

12 points

Sep 25, 2024 6:13 AM in response to afn854

Too bad, it was a good product. It does not allow me to access APP because it asks me for my access and I accessed it via email to Qardio. I deleted the APP and reinstalled. Same issue :( :(

Oct 1, 2024 5:16 AM in response to afn854

so Amazon isn’t selling the BP cuff anymore, glad i dug deeper to find this and not purchase through another store. And the apple health app is where i actually saw their monitor being promoted SMH…

Oct 6, 2024 12:47 PM in response to afn854

I was experiencing the same issue that others are reporting, but I was able to access the Qardio app via the Apple Health app.

kcidram

Level 1

8 points

Oct 12, 2024 9:02 PM in response to MrsC02O7

I can’t get in like you So maddening as I had. results since September 2023. Have heart issues and need those results to give to my cardiologist

ED-42

Level 1

8 points

Oct 13, 2024 9:35 AM in response to MrsC02O7

MrsC0207, I am now eyeing Withings - BPM Connect. Good product? Reviews were mixed on Amazon.

kcidram

Level 1

8 points

Oct 13, 2024 11:28 AM in response to afn854

It really makes me mad that I can’t get in to retrieve my saved blood pressure from last Sept 2023 to last week. Having issues and my doctor would like to see them. I have the app

kcidram

Level 1

8 points

Oct 13, 2024 11:45 AM in response to afn854

Is there anyway I can get my blood pressure results. I have the app but can’t get in to get them

Oct 16, 2024 8:57 AM in response to afn854

If you update and use the old phone to transfer everything, the app should copy over. my wife just got a 16 pro max and app transferred over.

Nov 24, 2024 11:53 AM in response to ChopperUSA

I've contacted their founders and management two months ago through LinkedIn and they are all working somewhere else already. I'm not sure who's running their backend services.

Qardio has gone bankrupt and app is missing from App Store