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[Scammed] Fraudulent charge on my Apple Pay account

I know that it’s said that Apple Pay cannot be hacked as it does not hold your info or whatever, and it’s just a conduit between your bank and the merchant but how do you explain the following?…


I used Apple Pay and it turns out it was a scam website. I was concerned about being scammed further, but I left things as they were — no further charges from that website but I was very concerned as others were saying they were getting auto charged when they didn’t authorise it — and it was coming out of the Apple Pay wallet or initiated through it. The website is cerebrumiq.com. About 1.5 months later I was charged $96 on Uber through Apple Pay.


I did not make any such transaction. I checked my Uber account and nothing. I checked any linked devices in my accounts and nothing.


Basically what I think, and this has happened to other people eg (https://www.reddit.com/r/IdentityTheft/comments/1c5yo97/can_apple_pay_be_hacked/), is that somehow a hacker has cloned Apple Pay’s payment ability with my Apple Pay — I don’t know how. They got this ability when I used the fraudulent website. Others have said that even if they change the card, the fraudulent payments still continue with the new card.


this is a terrible breach of security and needs to be fixed.


Ive removed my card from Apple Pay and changed the passcode. I will get another card from the bank. I don’t think I will use Apple Pay for a long time now. Which is a shame as it is really convenient, but not at the cost of being scammed.


If they just had my CC details then the transaction would come straight out my bank but it doesn’t, it comes out of my Apple Pay transactions. I know it ultimately comes from my bank but the payment is initiated through Apple Pay, however the scammer is doing it.


Please fix this problem or advise how to proceed.


Thanks,


Matthew

iPhone 12

Posted on Oct 9, 2024 4:46 PM

Reply
Question marked as Top-ranking reply

Posted on Oct 10, 2024 6:10 PM

Thanks for the info


However the issue isn’t that I signed up to a subscription service and they keep taking money from my account. That has ceased. I believe that when I used that subscription service or scam website my Apple Pay was somehow compromised.


Now I had a payment, which was reflected in my Apple Pay, which I did not make. How could someone use my Apple Pay without my authorisation? Again nothing to do with any subscription service.


The subscription service has ceased to my knowledge. But that’s where I believe all the trouble started.


I will call my bank to see if there’s anything they can do. But I believe they can only turn off the automatic updates on my card and change my card. If someone has access to my Apple Pay without my consent I don’t see how this will fix the problem. As soon as I change the card, the issue will begin again.


Were probably going in circles here, and I don’t fully understand what could be happening but it seems like foul play and a security issue with apple. I have reported it to the security team. And I have reported the scam website to scam watch. I may report back what my bank says.


Thanks,


Matthew



Similar questions

22 replies

Oct 14, 2024 4:20 PM in response to Jeff Donald

But it wasn’t the fraudster’s wallet, it was mine. The transaction came up in my wallet. A transaction I 100% did not make. And again there was nothing in my Uber account. How could Uber use my wallet and Apple Pay without my permission. Unless they have committed fraud or charged incorrectly. This still wouldn’t explain how Apple Pay was used in this transaction

Oct 15, 2024 10:19 AM in response to Mabbott1729

This happened to my husband and daughter when they replied to an email requesting an additional $.30 postage on a package being delivered. I had them immediately cancel their cards.

Two days ago, I noticed a charge on our Citi card. Called the customer service and there were several charges on the east coast that had been declined - we are on the west coast. All through Apple Pay.

Citi was able to identify a duplicate Apple Pay account and blocked access.

My daughters account is with Chase and they can’t understand what we are talking about and continue to tell us they can’t look that up.

Apple Pay customer service said they can. Might have to change banks.

Oct 15, 2024 10:36 AM in response to bumble09

You can see the information on the Chase website, but not their mobile app. Login on their website using Apple Safari browser and select the >Security & Privacy< tab across the top. Tap >Devices< and it shows all the devices that have connected. Do you see any devices that aren’t yours? If unsure remove them. I can even see when the branch manger logged in with her PC recently. You can also use the link up towards the top to report fraud on your accounts.


Chase can indeed remove Apple Pay tokens that represent your credit card in Apple Wallet app.

Oct 15, 2024 10:40 AM in response to Mabbott1729

What you see displayed is what the bank that issued the card chooses to display. For example Discover It card displays much more information than my Regions bank card that displays the bare minimum. All Apple has is encrypted data, so it can’t share anything for display. Your bank is send the transaction details to both devices, yours and the scammers.


I have two iPhones and I have an American Express card on both devices and both devices show transaction details.

[Scammed] Fraudulent charge on my Apple Pay account

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