You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

MacBook Pro M1 Pro issue with dual display after updating to macOS Sequoia 15.1

Hello,


Yesterday I updated my MacBook Pro M1 Pro to macOS Sequoia 15.1.

All the time I have my laptop connected to an external display. After the update, instantly I got a problem where randomly my external monitor is turning off (like when you are unplugging the external display cable or stopping the "extended screen" from settings) and the main screen (that is on my external display) is moving to the laptop and in just one second, the monitor is "turning on" and everything is back to normal.

This is happening like 1 time each 2 3 minutes which is really annoying.



What I tried so far and the issue persist:

  1. Change with 3 other cables - Same issue
  2. Using another monitor - Same issue
  3. Restart laptop

MacBook Pro 14″, macOS 15.1

Posted on Oct 29, 2024 1:11 AM

Reply
Question marked as Top-ranking reply

Posted on Oct 30, 2024 9:00 AM

Having a similar issue on my MacBook M2 Max. I have 3 x external monitors, 1 x running on HDMI cable & 2 x running on USB-C to HDMI cables. The monitor running on the HDMI port has zero issues, the 2 running off the USB-C ports will turn on for a few seconds, I can see my desktops than both go black within a few seconds. I've tried everything and still have the same issues. Very frustrating.

29 replies

Nov 12, 2024 1:21 AM in response to valrathas

I have a single Monitor hooked via DisplayPort to a USB-C Hub, which is connected via Thunderbold to my MacbookPro.

I face the same issue, that the monitor is going blank for a view seconds. Do you think it could help to switch to the HDMI Port? Or would I need to connect the mpnitor directly to the Macbook, which I wouldn't prefer.


Thanks for listening

Nov 12, 2024 4:32 AM in response to DenisOvidiu

Exact same issues here too!

I've been using the Apple Thunderbolt Display since 2016, and it's been fantastic.

However, it's recently started acting up. It began intermittently working and then stopping after the release of iOS 16 (Sequoia). I'm using an M1 Max chip, and the display worked perfectly for the past year or so.

Strangely, when I connect it to my older Mac Pro, it works fine.

I don't understand why it's stopped working with my M1 Max MacBook Pro.

I've heard that replacing the Thunderbolt cable (not the power cord) might fix the issue.

Do you have any suggestions on how to resolve this?

I've contacted Apple support in Korea, but they seem clueless about the problem.




Nov 14, 2024 3:56 AM in response to Batalmasto

Finally the issue for me is solved. Instead of using a HDMI to USB-C adapter I purchased a DisplayPort 1.4 to USB-C adapter connected to the Dell G3223Q 32" and no more issues. I also deleted the display preferences files in MacOS:


/Library/Preferences/com.apple.windowserver.displays.plist

/Users/<YourUser>/Library/Preferences/byHost/com.apple.windowserver.displays.<ALPHANUMERIC_CODE>.plist


In the last case, it can be multiple files.


And then restart. I hope it can help

Nov 14, 2024 10:29 PM in response to DenisOvidiu

That's why it seems to be issue with TB4 Docks. I have 2 screens connected to my dock. 1 Dell 27" 4k Screen with USB-C to Display port (this one works fine) and HDMI to HDMI on the 2nd screen, which is LG 27" 2k screen (this one flickers). Sadly, the Anker TB4 Dock only offers HDMI Out for the 2nd screen, hence I can't get around this issue.


I really hope Apple fixes this, the issue is really annoying.

MacBook Pro M1 Pro issue with dual display after updating to macOS Sequoia 15.1

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.